The title basically says what I think of the feedback sandwich. In this episode, I'll share the problems with the feedback sandwich and what to do instead. Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite … [Read more...]

Constructive criticism rarely delivers the results you want. It tends to be received badly and to have little to no positive impact on performance. In this episode I'm addressing why it so often goes badly and what you can do instead. Follow: Apple Podcasts, Spotify, Google … [Read more...]

Humans love to look for patterns and reasons for things and then to build stories that explain what they observe. That tendency can create communication problems when we let the stories we tell ourselves about other peoples intentions get in the way of discussing the impact of their words and … [Read more...]

Conflict sounds bad. Few people look forward to "conflict" discussions. More people avoid or look to escape conflict discussions than actively participate in them. Conflict certainly has a negative emotional aspect for most people. Is conflict always a bad thing, though? In this episode I'll explore … [Read more...]

People often confuse kindness for weakness, and that can create problems. You do not have to be unkind in order to be strong. In this episode, I'll comment on the difference between these two ideas and how it affects leadership communication Follow: Apple Podcasts, Spotify, Google … [Read more...]